FAQs

CREATING COMMUNITY ON THE WATER

General FAQs

Edit Content
  • Join the official Girl Paddlers Facebook community here. Make sure to answer the membership questions to be accepted into the group. 
  • Head to the Featured section to find and join your regional group (regional groups are added when and where there is demand). 
Edit Content
  • Interested in working with Girl Paddlers? We love partnering with like-minded brands on events, apparel, and more. 

Head to our partner page to see the ways we can work together. Or feel free to send us an email: [email protected]

Edit Content
  • Find your official Girl Paddlers regional Facebook group here
  • Introduce yourself in the group to help people in your area find you. 
  • Use hashtags (e.g. #newyork) in your posts so people can find you when they search the group.
Edit Content
  • Paddling meetups are happening in the regional Facebook groups. 
  • Join the groups in your area to find paddling meetups happening near you.
  • Sign up here to get notified about Girl Paddlers trips and events! 
Edit Content
  • Coming soon – official Girl Paddlers trips!
  • Sign up for our newsletter for announcements.
  • Details of upcoming Girl Paddlers retreats and trips can be found on our Trips and Events page (coming soon).
Edit Content

Shopping FAQs

Edit Content

Our products are made-to-order, so please ensure you order the right size, color, and style! We can replace merchandise that is broken, damaged or a manufacturing error. Please email us within 30 days of delivery at [email protected] so we can help! 

Edit Content
  • Standard shipping rates will apply. Express shipping is available for some products. 
  • The shipping time will vary by product. You will receive tracking information for each item upon receipt of your order. 
  • Currently, we can only ship in the US, Australia, and Canada. However, we are working on an expansion to Europe soon!
  • We can ship most items to military addresses. All APO, FPO, or DPO packages will be shipped via USPS.
  • Delivery may take up to 15-30 business days. Specific delivery estimates provided by USPS can be found here.

 

Please note: It is to be expected that the tracking stops showing updates once the order reaches the applicable APO, FPO, or DPO hub. However, the order is continuing its journey.

Edit Content

Almost all orders are shipped within 2-7 business days from the order submission date. That being said, it is important to note that the exact production time can differ from order to order.

Edit Content

Just let us know at [email protected], and we will look into it!

Edit Content

In most instances, can change your order within 24 hours of placing it. Email us at [email protected]

Edit Content

We are US based, out of Florida, Virginia, and Maine.

Edit Content

There are sizing charts on most of our products. 

Edit Content

We use specialty printers for each product, so you may receive your order in multiple shipments.

Edit Content
  • Send us a message through Facebook 
  • Email us
  • Send us a DM on Instagram
Scroll to Top