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FAQs

CREATING COMMUNITY ON THE WATER

General FAQs

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  • Join the official Girl Paddlers Facebook community here. Make sure to answer the membership questions to be accepted into the group. 
  • Head to the Featured section to find and join your regional group (regional groups are added when and where there is demand). 
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  • Interested in working with Girl Paddlers? We love partnering with like-minded brands on events, apparel, and more. 

Head to our partner page to see the ways we can work together. Or feel free to send us an email: [email protected]

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  • Find your official Girl Paddlers regional Facebook group here. 
  • Introduce yourself in the group to help people in your area find you. 
  • Use hashtags (e.g. #newyork) in your posts so people can find you when they search the group.
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  • Paddling meetups are happening in the regional Facebook groups. 
  • Join the groups in your area to find paddling meetups happening near you.
  • Sign up here to get notified about Girl Paddlers trips and events! 
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  • Coming soon – official Girl Paddlers trips!
  • Sign up for our newsletter for announcements.
  • Details of upcoming Girl Paddlers retreats and trips can be found on our Trips and Events page (coming soon).
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Shopping FAQs

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Our products are made-to-order, so please ensure you order the right size, color, and style! We can replace merchandise that is broken, damaged or a manufacturing error. Please email us within 30 days of delivery at [email protected] so we can help! 

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  • Standard shipping rates will apply. Express shipping is available for some products. 
  • The shipping time will vary by product. You will receive tracking information for each item upon receipt of your order. 
  • Currently, we can only ship in the US, Australia, and Canada. However, we are working on an expansion to Europe soon!
  • We can ship most items to military addresses. All APO, FPO, or DPO packages will be shipped via USPS.
  • Delivery may take up to 15-30 business days. Specific delivery estimates provided by USPS can be found here.

 

Please note: It is to be expected that the tracking stops showing updates once the order reaches the applicable APO, FPO, or DPO hub. However, the order is continuing its journey.

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Almost all orders are shipped within 2-7 business days from the order submission date. That being said, it is important to note that the exact production time can differ from order to order.

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Just let us know at [email protected], and we will look into it!

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In most instances, can change your order within 24 hours of placing it. Email us at [email protected]

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We are US based, out of Florida, Virginia, and Maine.

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There are sizing charts on most of our products. 

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We use specialty printers for each product, so you may receive your order in multiple shipments.

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  • Send us a message through Facebook 
  • Email us
  • Send us a DM on Instagram

Girl Paddlers is committed to creating a diverse and inclusive community.

We welcome women and women-identifying individuals of all skill and experience levels including kayaking, SUP, canoeing, and any other water vessels to join us.

Whether you are a beginner or an experienced paddler, we provide an environment where women feel safe, supported, and inspired to enjoy their paddling journey.

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[email protected]

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